Frequently Asked Questions

Can I order a cake?


Of course! 

When did you need it for? 

What is the event-type? 

How many people are you trying to feed? Did you have a theme? 

Did you have a color scheme? 

What flavor did you want the cake to be? Did you want a specialty filling in the cake? Send us some pictures of what you like! 

How much notice do you need?


We need AT LEAST 2-3 weeks notice for ALL custom cake orders, 3+ weeks notice on custom sugar cookies, & 2 months notice on cakes to feed more than 150 people. If you know you have an event -the sooner you place your order the better! 

Your order IS NOT CONFIRMED until we have payment in full.

All orders placed with less than 7 days notice will incur a Rush Charge. 

Can I schedule a tasting?


Of course! For our couples looking to tie the knot there's a $15 tasting fee (to be paid up front) that will be put down as your "first deposit" if you book with us. If you would like to schedule a tasting for an event other than a wedding there is a $20 tasting fee that does not go towards the price of your cake. If you would like to try our cake without paying for a tasting or purchasing an entire cake -try our cupcakes! Traditional flavors start at $2.25 in the shop! 

Do you make everything


Our Custom Cakes/Cupcakes/Sugar Cookies are all hand-decorated and baked fresh on-site.  We've got a small kitchen back here but we do everyhing we can! Not having a fryer/gas range limits us a little but we've found ways to compensate while still putting out the best & freshest product we can! Please feel free to ask us any questions you may have! We bake everything here with extra love! 

Do you give discounts for bulk ordering?


We do not offer discounts for bulk ordering. Whether you buy 5 or 50 - our sweets are going to be the same price. We're not industrialized enough to offer large discounts -machines don't roll out your cookie doughs or bake your cupcakes, we do it by hand. Each item you buy here has extra love baked in -you can tell in the flavor! If you're willing to sacrifice some love and the taste of some seriously BOMB vanilla bean paste -we would be more than happy to refer you to a local wholesale bakery with cheaper prices! 

Why do you have a 4% surcharge for cards?


Card Associations (Visa, Discover, MC, AMEX) charge fees for the services they provide -this includes an interchange fee (usually 2-5%) and a fixed fee for EVERY transaction. Not only do we get charged these 2 fees on every single transaction, we also get charged monthly by the Company we rent the machines from.  These are not fees my employees or I see or collect. If you’ve ever run a business then you know those numbers add up fast. In order to grow we need to make changes. We're currently working on getting a PayPal or Venmo option up for people who are simply unsatisfied with using paper money and checks. If you have any complaints -please feel free to kindly let me know. 

How to ORder a Cake

Choose Design

Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.

Choose Flavors

Are your customers raving about you on social media? Share their great stories to help turn potential customers into loyal ones.

Make Deposit

Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.

Make Payment in Full

Have you opened a new location, redesigned your shop, or added a new product or service? Don't keep it to yourself, let folks know.

Uh oh! Need to make changes or cancel?

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